Ricoh printers are known for their high-quality printing and ease of use, which makes them a popular choice. This laser printer allows you to scan, print, scan, and fax. There are times, however, when the printer is not working. Ricoh Printer Offline is one of the most common, though essential, problems that Ricoh printers encounter. Users may be unable to print or perform any other work from the printer as a result of this issue, leaving them disappointed.
If you are also one of those who are unsure why your Ricoh Printer has gone offline and requires assistance? You’ve arrived at the right location. Here, in this article, we will discuss how the Ricoh Printer offline error occurs and how to solve it step by step.
What causes Ricoh Printer offline error?
The Ricoh printer’s status can sometimes be retrieved via one of two protocols: SNMP or WMI. If your printer is unable to connect to these protocols, it will display the incorrect printer status and will not be able to print. WMI is the more dependable of the two protocols. Switching from SNMP to WMI will fix your Ricoh Printer offline problem.
The methods to disable the SNMP connection on your Ricoh printer and set it to WMI are outlined below. If you find the procedure difficult or encounter any problems, please contact us for assistance.
How to set the protocol to WMI only and disable the SNMP?
Follow the steps below to update your Ricoh printer settings from SNMP to WMI :
- Go to Print and Share settings on your Ricoh printer first.
- Change is selected, and then Profiles is selected from the upper right corner.
- Select General Configuration from the drop-down menu under Profiles, then General Settings.
- You may now examine the protocols that are used to detect printer status. If SNMP or another technique is selected, change it to WMI.
- Finally, press OK to save your changes and return to the home screen.
- To begin, press the Start Button. Go to the Search Bar and type “Control Panel” into it. To enter the Control Panel Window, press the “Enter” key.
- Locate the “Devices And Printers” option in the Control Panel Window. Check if the Ricoh Printer’s correct model name is listed in the “Default” column by tapping on it.
- Once you’ve found the Ricoh Printer’s name, right-click it and select “See what’s printing” from the drop-down menu.
- Remove any tasks that haven’t been completed. Go to the queue window now and select the “Printer” tab.
- Make sure the “Use Printer Offline” option is unchecked by tapping on it.
- Go to the Control Panel and then select “Devices and Printers.”
- Look for a Ricoh printer and right-click it when you locate it.
- Select the “Remove Device” option from the drop-down menu.
- Following that, a confirmation notice will appear on the screen. To confirm the action, click the “Yes” button.
- To open the Run dialogue box, press and hold the Windows and R keys at the same time.
- When the Run dialogue box appears, type “services. msc” and then press the “Enter” key.
- Search for the “Print Spooler” service in the Service window that displays on the screen.
- Once you’ve got it, right-click it and choose “Restart” from the drop-down menu.